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Payment

THREE WAYS TO PAY.

WORLDPAY - SAFE - SECURE - ONLINE CREDIT/DEBIT CARD PAYMENTS.

The principal method of payment for orders on this site is by credit card using WorldPay's secure servers.

PLEASE NOTE

It is imperative that the account address you use is the same address to which your credit or debit card is billed to. If you create an account with an address different from that which you have your credit card billed to, then you will find your transaction will NOT be authorised by the bank as you are providing an address which is different to the one you have registered your credit card with. This may well trigger an alert and suspected fraud warning through the bank.

If you want your order delivered to an alternative address than the one you have your credit card billed to and the one you must use as your account address, then you may create up to 5 alternative addresses in your address book. This is no different than any other website that uses off site bank encrypted payment systems and is entirely for your benefit as well as a fraud prevention mechanism operated by all banks and credit card issuers.

Payments are shown in sterling only. We do not accept any other currency.Your credit/debit card will make the appropriate conversion to your domestic currency.

If you choose this option to pay for your order, you are taken off site on a secure connection, using 128bit encryption technology, and transferred directly to WorldPay's secure on line credit card system. Look for the locked padlock symbol at the bottom right hand corner of your browser window to confirm that the connection is secure.

We accept the following card types:

WorldPay Guarantee

At no point will anyone at Luminescents be able to see or confirm your credit card details for the order you have placed or any previous orders you have made. You are no longer connected directly to the Luminescents website when making your payment. However, if your payment is authorised you will be returned to the Luminescents website and you will receive an automated e-mail from us to confirm that your order has been received.

CHEQUE OR MONEY ORDER

If you would prefer not to use WorldPay or are sceptical about using on line credit card authorisation for your purchases, then Luminescents is happy to accept a cheque or money order and this option is available to you when you place your order and confirm it. Please note that cheque/money order payments should be made out in sterling (British Pounds) and your order will not be despatched until your cheque/money order clears unless you are a previously known customer.

If you would rather phone your order through to a customer service representative then please phone +44 (0) 208 544 9924 and have your credit card to hand. Our representative will take your order by phone and authorise payment from your credit card whilst you are still on the phone, confirming payment received and will, of course, answer any questions you might have.

PAYPAL

Finally, for die hard Paypal enthusiasts, simply e-mail your order though to paypalorders@luminescents.co.uk (highlight the address with your cursor and click - your e-mail client will open) and you will receive a confirmation of order received and a paypal payment button in a return e-mail.

Once your Paypal payment has been received, your order will be despatched. Please note that Paypal Payments will be shown as a credit to Captain Moonlight another Moonshine company which also owns Luminescents.

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Peppermint & Eucalyptus Extra Strength Soap

A true haven of excellence in this day and age I have used D ..

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