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About Luminescents

Luminescents is designed to bring you the very best products in Essential Oils, Absolutes, Carrier Oils, Culinary Oils, Perfume oils, Medicinal and Culinary Herbs & Spices, Gums, Resins, Botanicals, Fruit Extracts and Tea.

Important note - please read

The law relating to the sale of many of the items on this site, particularly essential oils and herbs is changing with the most far reaching changes due to be imlemented in 2011. The main changes will be that certain items which are exempt at the moment will no longer be able to be sold from that point onwards and increasingly, up to 2011, uses described now may not be shown if deemed to be making a medicinal claim. This means that wording like "traditionally used" or "historically known to be" may not be used in the text descriptions of the products on this site. It also means that the properties of oils and herbs which might properly be listed may not be fully explained as it may be deemed that such explanations given would be endorsing or making a medicinal claim that cannot be supported without clinical trial evidence, much of which, does not exist for herbal or alternative remedies as they may well have been used for centuries and no modern clinical trials may have taken place. I strongly suggest that you do your own research into any herbal or aromatherapy product before making a decision to purchase an item and as descriptions on this site deplete due to these legal restrictions. I have already stated elsewhere in this site that it is important you consult a qualified practitioner before taking or using any product listed on this site and ensure you seek appropriate medical professional assistance if in any doubt. The more research you do, the better informed you will be to make a more informed decision.

OILS

I am NOT an arometharapist - I do not claim to be such - I am a specialist in oils.

A great many claims are made by the un-versed and the uninitiated as well as, sadly, trained individuals who have a quite correct concern about the origin of many oils. It is sadly very true that many of the more rare oils are produced illegally at worst or unethically by many organisations who obtain their material illegally from endangered species.

There are many organisations in the world, however, who ONLY trade ethically and do their utmost to ensure the ethical purchase of their products as well as supporting co-operative organisations to ensure the ethical production of the oils they sell. Luminescents is proud to count itself as such a company.

I really do know my suppliers - I have met them, have frequent dialogue with them and some of us are actually growers too. By all means exercise caution when purchasing your oils but don't believe much of the nonsense that proliferates the internet, written by people who merely enjoy or are too lazy to research the medium about which they tout their ignorance. There are many informative sites and organisations that you can trust and I urge you to do your own research as well as question everything you have an interest in. You will only be the better informed for having done so.

All products have been tested and many that are found not to meet my stringent criteria are rejected so that you can be confident that any product you purchase from me uses the highest quality ingredients made from 100% pure essential oils, absolutes and fragrance oils.

I specialise in the very largest range of Essential Oils, Absolute oils, Fragrance Oils, & Carrier Oils. I believe I have the largest selection avalable for you to purchase than any other trading company I have come across.

Nothing I sell or make myself has been tested on animals and I use only natural ingredients and preservatives where appropriate.

HERBS & SPICES

Many are certified organic but those of you who know me, also know that I have very strong (some would say self opinionated) views on the meaning of organic. I am all for knowing that a crop has not been deliberately sprayed with pesticide or the ground in which it is grown has not been intensively farmed with indiscriminate use of fertilisers - many of the items are harvested wild in any case but I cannot, for the life of me, agree that the wind can't possibly have blown some unwanted chemical over the crop or that some form of chemical contamination hasn't, at some point, taken place. I can only say that none of my stock has been irradiated or tampered with in any way and, where appropriate, has been independently tested for Sudan and Para Red contamination.

Medicinal Herbs are generally sold in weights and/or multiples of 100. 250. 500. 1000 grams whilst Culinary Herbs tend to also be sold in the same quantities with the additional 50 gram option. This is a guide and there are exceptions.

BEST BEFORE DATES

Firstly a Best Before date is a recommendation only and NOT an Expiry Date

Because I do not sell old or rejected herbs and spices I shorten the best before dates from the manufacturer by 12 months deliberately so that you can rest assured if you receive stock approaching its best before date - it still has a full 12 months beyond the best before date before you should consider not using it. Best Before dates are a guideline only and do not mean that the item should not be used or is in any way anything other than not at its best beyond that date.

PLEASE NOTE

I do not sell herbal supplements or any other branded goods - I am a raw material supplier so if you are looking for branded supplements, vitamin pills and proprietary goods made by large herbal manufactuiers - you will not find them here.

TEA

Tea is a personal passion of mine and every variation or blend I offer is one that I have tried and found to be special enough for me to recommend. I import my teas from merchants in their country of origin but in some instances will take in stock from reputable UK based tea merchants from whom I have bought for many years.

All Tea is sold in weights or multiples of 100 grams

SEARCH ENGINE

There are two types of search on this site

"Quick Find" searches amongst product names ONLY and is useful in finding particular items like named herbs or oils.

"Advanced Search" allows you to search using more complicated criteria so if you are looking for something that is used with a particular condition then click on advanced search, enter the phrase you are hoping to find a solution for and then click "search body text" - That will return an answer that is more enhanced, having searched throughout all site text.

Both are in the left hand margins of the site - one every page.

The search engine on this site, like all search engines, will only respond to what you input as a search string. It is quite pointless typing in the name of a herb, for instance, if you misspell it. HAWTHORN, for example, is spelt as I have shown it in upper case above and not "Hawthorne" with an "e" on the end. If you type in the latter you will have an aborted search result - so - if you have difficulty spelling something then enter a shorter string such as "HAW" and allow the search engine to do its job.

WHOLESALE

I am a specialist retailer not a wholesaler but should you wish to purchase larger quantities of any items then please feel free to contact me and I will endeavour to quote a good retail price for you but the minimum order value must be £100.

MSDS & COFA (COA)

Please do not ask me to provide you with Material Safety Data Sheet (MSDS) certification or any of the above-I am a retailer, not a wholesale supplier nor a manufacturer.

Retailers do not hold such certification and the charge levied is far too high for me to obtain it on your behalf from my suppliers who, in turn, must obtain such certification from the manufacturer.

If you are ordering a product from this website where such certification is a requirement of the order then you may e-mail me beforehand to check whether I am able to obtain it for you or you should abort your order.

Luminescents wll not be held liable for orders placed or executed and delivered where certification is requested after the placement of the order or despatch or receipt of the goods.

SAMPLES

All samples must be paid for - I get stung at least 6 times a day by people requesting free samples. If you ask and pay for a sample and an order results I may deduct the cost of the sample from your order.

CATALOGUE

I do not publish a printed catalogue - the cost is prohibitive and I provide far more UP TO DATE detailed information on all my products on my website than similar sites with a smaller range. My website IS my catalogue. Please don't ask me to mail you a copy of something I will probably never have printed. I have far too much respect for our planet and its natural resources to fund any more exploitation of our trees by the needless printing of a catalogue when we live in an ever increasingly paperless and electronic world. To request a printed catalogue, in my opinion, from this company is to fundametally misunderstand the medium being used to request it.

I hope you enjoy shopping with me and trust that you will be entirely satisfied, indeed, delighted with your purchases.

If, for some reason, that isn't the case then please see my "shipping and Returns" policy

Luminescents is a Moonshine Company and is located at:

Unit 15, The 1929 Shop
Merton Abbey Mills
Watermill Way
London
SW19 2RD
United Kingdom
Telephone Customer Service @ +44 (0) 208 544 9924

Fax on +44 (0) 208 540 4162

Opening Times:-

Monday to Friday 10:00 - 17:00

Saturday & Sunday 10:00 - 17:00

E-Mail me at info@luminescents.co.uk

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